*HUGE NEWS* Wal-Mart Policy Updates: Giving Overage, Accepting Register Rewards!

Wal-Mart has often been a difficult place to use coupons – in general.  However, they’ve just made some HUGE CHANGES to their coupon policy that will have couponers showing up en masse to try their luck at Wally World!  You can read the full policy here.

Below you will find the main points of Wal-Mart Coupon Policy.  I have pulled out the new & exciting bits and they are up top in bullet points – with explanations.

  • Coupons may exceed the price of the item. Change may be given or applied toward the cost of the basket purchase:
    - This means that if you have a $3/1 Gain Fabric Softener Coupon – and Gain is only $1.87 – you will get $1.13 back in change, or have it applied to other items in your order!  This is HUGE!
  • We Accept Checkout coupons (also called “Catalinas”) that are printed at our competitors’ registers, have “Manufacturer Coupon” with specific requirements printed on them, a valid remit address for the manufacturer, valid expiration date, and a scannable bar code:
    - This should include Walgreens Register Rewards and Checkout coupons from Bi-Lo or Food Lion (the ones that print out after your receipt, but meet the above guidelines)
  • We Accept Competitors’ coupons that feature a specific item for a specified price:
    - Basically – this means they will price match as usual.  Don’t get too excited about that :)

We accept the following coupons:
•Manufacturers’ coupons
•Print-at-home internet coupons  (Must be legible, have “Manufacturer Coupon” printed on them, have a valid remit address for the manufacturer, valid expiration date, and have a scannable bar code.)
•Soft drink container caps

Walmart does not accept the following coupons:
•Print-at-home Internet coupons that require no purchase  (i.e. No FREE coupons)
•Competitors’ coupons for dollars/cents or percentage off, buy one get one free, and double- or triple-value coupons

The following are guidelines and limitations:
•Only one coupon per item is permitted.
•Coupons must have an expiration date and be redeemed prior to expiration.
•Walmart only accepts coupons for merchandise that we sell.
•Coupons must be presented at the time of purchase.
•We accept the following with Customer Service Supervisor/Management approval:
◦40 or more coupons
◦Any coupon over $20
◦$50 or more in coupons in one transaction

- Thanks to WeUseCoupons!


  1. Wanda says

    Oh, and I went straight over to $ General & they accepted the computer printed coupon for Franks Hot sauce that WalMart would not accept…….

  2. Wanda says

    Walmart cashier & manager would not accept computer printed coupons. First they said they could no longer accept any computer generated coupons; then the Mgr. brought out the policy dated 3/10/11 which said they would accept computer generated coupons “if they had a scannable bar code”. The bar code & all print was very clear on the coupons. However, he said that if the scanner won’t scan it, they cannot accept it. The cashier is not allowed to manually key in any codes. Cashier also had previously told me I could only use 1 coupon for Secret deoderant, when I had bought 2 & had 2 coupons. The Mgr.did correct that. I had not tried to use alot of coupons at WalMart in awhile, but thought if the policy was better I’d give it a try today. However, it’s still the same difficult situation when using coupons at WalMart.

  3. Julie Torres says


  4. Viola says

    I tried to use a Walmart coupon at the Fort Oglethorpe store & the woman would not take it . She said they were told not to take them if at all possible & if they take 2 many they would be callled in to the office and could lose there job. My mother and I tried to get her to take them. We ask her if we could talk to someone else & she said no one was available at that time & never even called for anyone. I WAS A FAITHFUL WALMART SHOPPER UNTILL I STARTED COUPONING!!!! BYE BYE WLMART!

  5. Susan says

    My Walmart is the Lookoout Valley one. I tried to use a Q on Sargento Cheese from Food Lion and a Wags RR. I started out with the Food Lion Q. The cashier would not take it because it said “redeem at FoodLion”. She said that there had been a meeting just this morning and they had been told not to take Qs that had that store names on them. She and I went back and forth a few times until she decided to call someone. The supervisor and I discussed this politely with me insisting that I could use this Q according to the new policy. I said we could look this up on the computer (I had left my copy at home) and she said that they do not have computer access at Walmart. She finally found a copy of the policy and we went over it together. She took the Food Lion Q.. Then I sprung the Wags RR on her and she took that also although a bit more reluctantly. Do you ever see catalinas that do not say to redeem them at the issuing store? As I said to the supervisor, why would Food Lion print a Q and say redeem it at another store? If Walmart will accept only catalinas without the issuing store name on them, then I feel like they know that is a true rarity and are really not interested in accepting Qs but just want to look like they are. My face sure is sore from all the smiling I did. LOL

  6. Deal Detective Kim says

    I have had MULTIPLE problems with coupons at Wal-Mart. My last trip was kind of funny though, in that I had a negative attitude going in. I prepared my righteously indignant response ahead of time, including “I’d like to see a manager, please!”

    Then came the funny part. I was in line behind an elderly woman. She was struggling, and I helped her unload the buggy items she had trouble reaching, picked up her card when she dropped it, etc. My attitude had changed, and when I handed the cashier my coupons, she took them and I got not one word of negativity from her about my coupons–a rarity at Wal-Mart. I left happy and feeling good!

    I think my willingness to help the lady/fellow customer who needed it affected the cashier’s attitude towards me. Maybe not, I guess I’ll never know! We’ll see how this plays out next visit.

  7. Madison says

    I just tried to use my Gain coupons and they would only accept one coupon overage and I had three. That was my first and last time to try using coupons at Walmart!

  8. Chris says

    I think it may take a week or so for this info to get from corporate to store managers to cashiers. In the meantime I would take a copy of the updated policy in case you have trouble.

  9. Evelyn says

    I went to the Cleveland Wal mart today.The man who checked my purchases adjusted the coupons and was keying all of them in so it would only take so many coupons. I like knowing when I go to the time to shop wisely, ALL of my coupons will be honered. Think I’ll just stick to BI-LO.

  10. Brooke says

    Blah…I still don’t like their rules even with these changes. I will try my best to stick with Bi-Lo & Publix. :) This is good news for those who do not have a regular grocery store near them, though. I’m just glad I have Bi-Lo & Publix.

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