Catalinas: What They Are & What To Do When They Don’t Print!

We get lots of questions concerning “Catalinas” – and I thought it would be helpful to repost this handy-dandy guide from earlier this year!

Keep this number handy:



This is the number to call when a catalina does not print. Have your receipt on hand, and if a store club card is involved, have it ready too. They have resolved many a problem for many a couponer.

What IS a “Catalina”?

A catalina is a coupon that spits out after your receipt, when you buy certain items. The coupons can be either “$$ OFF Coupons” or “$$ Off Your Next Order(ONYO). For instance, recently there was a Pillsbury Catalina deal going on at a few stores, including Kroger, Bi-Lo, etc.
(Catalinas are often regional, or store-specific – and I’ll always try to let you know which stores are included)
Buy any pillsbury refrigerated baked goods between 1/25 and 2/21:
Buy 4 – get $2 OFYO
Buy 5 – get $3 OYNO
Buy 6 – get $4 OYNO

Why Didn’t My Catalina Print?

Is the store just out to get me?  Did I do something wrong?  Is it even worth all the hassle???
In this case, if you bought 6 crescent rolls, and your $4 didn’t print, you should definitely call the Catalina Phone Number to get your refund. This happens often to customers, and here’s why:
  • Stores sometimes do not have the catalina info updated in their registers towards the beginning of a sale.
  • Catalina machine is not working/turned on. (Check for green light!)
  • Some of your items were not participating items. (Wrong ounce size, or variety)
  • That store is probably out to get you.  (Just Kidding!)

I hope this helps you a little, catalina’s can be a GREAT way to save money (and sometimes even make it!) if you know what you’re dealing with. Remember that you can usually roll catalinas: Use them ($$ OYNO) to buy the participating products again, thereby earning another catalina, and so on and so forth…..
If you have any questions, leave it as a comment and I’ll get to it as soon as I can!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>